Greenogsthc
At Greenogsthc.com, we stand behind the quality of our
products and want you to be completely satisfied with your purchases. If
you are not fully satisfied for any reason, you may return your item(s)
for a refund within the timeframe and conditions outlined below.
Returns & Refunds
- All returns must be initiated within 30 days of the original purchase date.
- Items must be in new, unused, and resalable condition with all original tags, packaging, and accessories included.
- Shipping and handling fees are non-refundable. You are responsible
for the cost of return shipping, unless the item is defective or we made
a mistake with your order. - Refunds will be issued in the original form of payment. Please allow 7 business days for your refund to be processed.
- Certain items, such as custom-made, personalized, or final sale products, may not be eligible for return or refund.
How to Make a Return
- Log into your account on our website and initiate a return request.
- Print the pre-paid return label and affix it to your package.
- Drop off the package at a designated carrier location.
If you have any questions or issues with a return, please contact our Customer Service team at info@greenogsthc.com.
We reserve the right to modify this Refund Policy at any time. Any
changes will be posted on this page, and your continued use of our
website and services indicates your acceptance of the revised policy.
Thank you for shopping with [E-commerce Website Name]. We appreciate
your business and hope you are fully satisfied with your purchase.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Need help?
Contact us at info@greenogsthc.com for questions related to refunds and returns.